3. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
4. Building relationships with customers and other team members based on trust and reliability
5. Utilizing software, databases, scripts, and tools appropriately
6. Making sales or recommendations for products or services that may best suit customer’s needs
7. Taking part in training and other learning opportunities to expand knowledge of company and position
8. Adhering to all company policies and procedures

Experience:
1. Freshers
2. Can be from any background, i.e. IT, Hospitality, Travel & Tourism industry etc.

Other Requirements
1. Experience in Customer care and voice process preferably international process
2. Ability to understand various international accents
3. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
4. Understanding of company products, services, and policies.

Skills
1. Proficiency with computers and strong typing skills.
2. Ability to ask prying questions and diffuse tense situations.
3. Strong time management and decision making skills.
4. Adaptability and accountability.
5. Fluency in multiple languages may be desired.
6. Good logical and reasoning abilities

3. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
4. Building relationships with customers and other team members based on trust and reliability
5. Utilizing software, databases, scripts, and tools appropriately
6. Making sales or recommendations for products or services that may best suit customer’s needs
7. Taking part in training and other learning opportunities to expand knowledge of company and position
8. Adhering to all company policies and procedures

Experience:
1. Freshers
2. Can be from any background, i.e. IT, Hospitality, Travel & Tourism industry etc.

Other Requirements
1. Experience in Customer care and voice process preferably international process
2. Ability to understand various international accents
3. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
4. Understanding of company products, services, and policies.

Skills
1. Proficiency with computers and strong typing skills.
2. Ability to ask prying questions and diffuse tense situations.
3. Strong time management and decision making skills.
4. Adaptability and accountability.
5. Fluency in multiple languages may be desired

3. Coordinating with the call centre team to get the queries and Ground Staff team to deliver assistance to customer
4. Undergo regular customer service training provided by company.
5. Adhere to company guidelines for services to be provided at all times.
6. Reporting finishing of appointed duty once assistance has been provided to appointed customer.

Experience:
1. Freshers
2. Can be from any background, i.e. IT, Hospitality, Travel & Tourism industry etc.

Other Requirements
1. Understanding of company products, services, and policies.
2. Proficiency with mobile phone and apps
3. Able to travel unaccompanied- Car/ Bike and driving license is necessary

Skills
1. Research skills and acumen for finding data/ information.
2. Networking skills or acumen for networking
3. Strong time management and decision making skills.
4. Adaptability and accountability.
5. Fluency in multiple languages may be desired.
6. Good logical and reasoning ability

3. Should have good convincing and presentation skill
4. Should be smart, confident and pleasing personality
5. Should have excellent verbal and written communication skill
6. Should be willing to travel across the region as well as India
7. Communicate with target audiences and build and develop partnershipswith other brands.

Experience:
1. 6months - 1year
2. Can be from any background, i.e. Business, Marketing, IT, Hospitality, Travel & Tourism industry etc.
3. Freshers can be considered but should

Other Requirements
1. Strong presentation skills and the ability to articulate product concept to prospects.
2. Should know about the different techniques and strategies of marketing.
3. Knowledge of Online/ Digital Marketing would be an added advantage
4. Understanding of company products, services, and policies.

Skills
1. Independent to Travel
2. Fluent in English
3. Confident and smart
4. Pleasing Personality
5. Excellent Communication skills Written & Oral.
6. Strong networking skills
7. Strong time management and decision making skills.
8. Understanding of current online marketing and digital marketing concepts is desirable
9. Good logical and reasoning ability